Servicedesk Plus Generate Api Key

Posted on by
Servicedesk

Jul 19, 2019  ManageEngine puts out tools used by IT shops all over the world, and it's easy to see why with ServiceDesk Plus. A strong feature set and key integrations with. The freshservice API. Freshservice's APIs belong to the REpresentational State Transfer (REST) category. This allows you to perform 'RESTful' operations like read, modify, add or delete data from your service desk. ServiceDesk Plus MSP URL: Specify the name of the server and port number where ServiceDesk Plus MSP is running; Technician Key: Copy the SDP MSP On-Premise Technician Key that you had generated in the SDP MSP portal and paste it in this field. Account Name: Specify the account name created in the SDP MSP. Alerts from Site24x7 will be created as. The authentication between ServiceDesk Plus and integrated application is through an API key. A unique key is generated for a technician with login permission in ServiceDesk Plus application. Click Admin - Technicians icon under User block. If you want to generate the API key to the existing technician, click the edit icon beside the technician.

Servicedesk plus generate api key free

This document walks you through the steps on integrating Desktop Central with ServiceDesk Plus. The first and foremost step is generation of an authentication key, also known as the API key. This authentication key is used for authenticating Desktop Central - ServiceDesk Plus integration. Any communication between Desktop Central and ServiceDesk Plus will be validated based on the authentication key. Here's how authentication key can be generated in Desktop Central and ServiceDesk Plus:

Note: API key is mandatory to secure communication between both the servers and should be generated in Desktop Central server and ServiceDesk Plus server, separately.

Generation of an authentication key

Note: The following steps are applicable only for customers who are running Desktop Central build 90109 or above and ServiceDesk Plus build 9033. If you are using an instance running on a build number lesser than the specified numbers, upgrade to the latest build to proceed with the integration.

Windows 10 Product Key Generator is the best activation tool that is widely used to activate un-registered Windows 10 Pro, Enterprise, Home, and different versions. It spares your opportunity to revelation helpful or working product keys for 32bit and 64bit Windows. It the alleviation to remove watermark or notice from Windows functionality. Windows 10 product key generator 64 bit. Windows 10 Product Key Generator is the latest and most famous OS by Microsoft. More than half of the population of the world is using Windows 10 operating system. While updating or re-installing Windows 10, we may lose our product key and fail to activate our Windows. Mar 02, 2020  Windows 10 Product Key Generator is the greatest practical tool to activate not registered Windows 10 Pro, Enterprise, Home and other editions. It saves your time to discovery useful or working product keys for 32bit and 64bit windows. It tahe relief to remove watermark or notice from windows. Feb 06, 2020  Windows 10 Product Key Generator is the best for 32-bit and 64-bit operating systems. It saves a lot of time discovering a useful and functional product for both operating systems. The Windows 10 product key activator is amazing and valuable for all computers, such as home, office, educational institutions, organizations and more. Windows 10 Product Key 64bit and 32bit is valuable for all computers like office, home, education institutions, and office. Its ability to generate working product keys is more excellent than other Windows 10 loaders activators. This product key hacking software is less in size and will not take too much space on hard disk after installation.

Servicedesk Plus Generate Api Key Download

API key generation in Desktop Central

An API key should be generated in Desktop Central and updated in ServiceDesk Plus. This will authenticate any communication from Desktop Central server to ServiceDesk Plus server.

Servicedesk Plus Support

  1. Authentication key can be created only for the logged on user and this user should have administrative privileges.
  2. Login to Desktop Central web console using admin credentials > Admin tab > Integrations > API key generation.
  3. Against the user name, under Action column, click Generate to generate the API key and copy the generated key. This key should be updated in ServiceDesk Plus server for the integration to work.
  4. Navigate to Admin tab from ServiceDesk Plus console > Integrations > DesktopCentral > paste the copied API key under DesktopCentral - Server Configuration.
  5. Click Test Connection and Save to verify if the communication has been established.

    6. You have successfully generated API key in Desktop Central and established communication with ServiceDesk Plus server. John deere drive green activation key generator.

    API key generation in ServiceDesk Plus

    An API key should be generated in ServiceDesk Plus and updated in Desktop Central. This will authenticate any communication from ServiceDesk Plus server to Desktop Central server.

    1. Login to ServiceDesk Plus web console using admin credentials.
    2. Generation for a new technician:
      • Navigate to Admin tab > Users > Technicians > Add new technician.
      • Furnish technician details such as personal details, employee details, contact information, cost details, department details, assign group(s) for the technician and select permissions by choosing an appropriate project role for the technician.
      • The next step is to enable login for this technician by providing login details such as name, password and domain. Also, enable administrator privileges (SDAdmin) by choosing the appropriate checkbox.
      • Under API key details, either generate or regenerate the API key.
    3. Generation for an existing technician: If you want to generate authentication key for an existing technician, edit the technician details and generate the API key under API key details.
    4. Generation for currently logged on technician: If you want to generate authentication key for currently logged on user, click on the user icon from top-right corner of the console and click API Key Generation or Personalize -> API Key Generation.
    5. Copy the generated key and this key should be updated in Desktop Central server for the integration to work. Navigate to Admin tab from Desktop Central console > Integrations > ServiceDesk Plus settings > ServiceDesk Plus details > paste the copied API key > Save.

      6. You have successfully generated API key in ServiceDesk Plus and established communication with Desktop Central server.

      Here is a quick video on how to perform the integration:

      Related documents